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Life’s Good at LG
At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
We strongly believe that our people’s competitive spirit, proactive leadership and expertise help drive the company forward. As such, LG is the right place for you if:
* You are motivated and driven. You thrive on a challenge and want to be No. 1.
* You are a people person. You like helping people out and you want to understand where they’re coming from.
* You’re honest and you will speak up (politely, of course), but you do it because you care and because it’s the right thing to do.
Overview
This is a fantastic opportunity to join our Home Entertainment team as a National Account Manager. Our Home Entertainment Team is responsible for selling and distributing our Television and Audio Visual product portfolio. For over 30 years, LG’s Home Entertainment division has built strategic partnerships with major UK retailers to ensure our proposition is best‑in‑class within the consumer electronic market.
As a HE National Account Manager you will assume responsibility for planning account activities including effective product displays, services, promotional plans, store merchandising, staff training programmes and sales incentives. You will also ensure sales forecasts and targets are achieved, play an active and positive role in the Sales team, and submit all written reports by the advised deadlines.
Role & Responsibilities
* Formulate and agree product and promotional business plans for all customers aligned to internal targets and KPIs – agreeing with the customer and reporting regularly.
* Plan account activities including effective product displays, services, promotional plans, store merchandising, staff training programmes and sales incentives.
* Develop effective customer contacts with all relevant functions – commercial, buying, supply chain, store support and operations.
* Negotiate range pricing and promotional opportunities within the account – record and implement according to company guidelines.
* Monitor the customer through accurate forecasting, sales in/out information, budgetary control and cost management, keeping records up to date.
* Work with Demand Planning and Sales Admin to ensure the timely and smooth running of all customer deliveries.
* Ensure sales forecasts and targets are achieved.
* Maintain accurate, up‑to‑date records and report all aspects of business to the General Manager/Sales Director and other relevant departments.
* Work within LG and legal guidelines in all areas, including pricing, trading terms, budgets, promotions, expenses, planning and other administrative processes.
* Develop good working relationships with all LG internal departments – Marketing, Product Management, Sales Administration, Customer Service, Logistics, Credit Control and Finance.
* Fully understand all relevant LGEUK and LG corporate business and product strategies, ensuring a high level of product knowledge.
* Submit all written reports by the advised deadlines.
* Play an active and positive role in the Sales team within all meetings.
Skills, Education & Experience
* Experience and knowledge of consumer electronics National Account retail channels is preferable.
* Proven track record of success within an account management position.
* Highly focused and capable of sustaining a fast pace in a dynamic environment.
* A self‑starter, able to work with little or no supervision and direction.
* A complete finisher – able to be resilient to drive issues through to a successful customer‑focused solution.
* Good judgement – able to make practical and realistic decisions within the scope of responsibility.
* Ability to solve business and customer‑related issues.
* Comfortable generating operational ideas and solutions and delivering and implementing action plans.
* Proven commercial acumen and ability to achieve commercial objectives.
* Experience of working within a performance management environment – KPIs and Service Level Agreements.
* Able to be flexible and develop quality, customer‑focussed targets and service.
Benefits
* Private Healthcare for Employee & Family
* 25 Days’ Annual Leave (+ Public Holidays)
* Staff Discount
* Subsidised Cafeteria
Equal Opportunities for All
LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Right to Work
Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.
Seniority level
Associate
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Appliances, Electrical, and Electronics Manufacturing
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