Sales Administrator – Castle Industrial Supplies Ltd Location: Carnforth, Lancashire (Office based) Castle Industrial Supplies Ltd is a well-established supplier of industrial packaging products and machinery, based in Carnforth. We are proud of our reputation for quality, service and reliability, and we are now entering an exciting period of growth, with plans to increase turnover from £20m to £30m. To support this growth, we are looking for a Sales Administrator to join our office team and provide day-to-day support to our Sales Account Managers and Business Development team. You will play a key part in keeping the sales and order process running smoothly, from initial enquiry through to delivery. The role Your main responsibilities will include: * Answering and directing incoming phone calls * Preparing and issuing sales quotations * Sending price enquiries to suppliers for bespoke products * Entering sales orders into our ERP system * Taking customer orders by phone when required * Processing customer orders and placing orders with suppliers * Liaising with the warehouse and suppliers to track deliveries * Updating order records and CRM information * Supporting credit control and customer credit checks * Recording daily deliveries and shipments, including third-party storage depots * Keeping the sales team informed of order progress, delays or issues * ...