Overview
Enjoy some week days free with this great role, great team and work life balance. Thursday to Monday Medical Reception role in lovely Christchurch.
Are you someone that puts 100% into providing brilliant customer service and making a difference in their role? We are looking for a Medical Receptionist to effectively interact with patients, referrers, funders and the public in a prompt and professional manner. Ideally, you will have had previous Medical Reception, or customer service experience in a scheduling environment, or similar front-line customer contact role. This is a great work life balance with having the mid working week to relax.
Pacific Radiology is New Zealand’s leading radiology services provider. We are focused on providing our patients with world class imaging, reporting and contract services within their own communities in New Zealand. We’re proudly supported by our radiologists, whose focus is on providing world-class radiology, delivered locally.
What we are looking for
We are looking for someone with previous customer service experience in a medical reception, office administration, or similar front-line customer contact role. We are after someone who is the right fit for our culture and professional practice standards and can use their initiative in handling a range of situations. Ideally you will have strong communication skills with the ability to build empathy and rapport with patients and referrers quickly.
In the role you would
* Welcome patients and callers while determining and fulfilling their needs including arranging bookings and providing appointment information
* Coordinate the booking of any imaging appointments or lists as required
* Ensure reception and patient waiting area is properly maintained and the area is always clean and tidy
* Check patients details and accurately inputting information into company systems
* Ensure patients are aware of cost of examination and processing payments
* Liaising with clinical staff to ensure appointments run to schedule
* Facilitating any further action required to complete the patient’s visit
Skills and experience
* Professional Experience: 2+ years in a professional administrator role and/or customer service
* Tech-Savvy: Proficient in Microsoft Office and quick to learn new computer systems
* Organisational Skills: Exceptional organisational and time management abilities
* Customer Service Excellence: Deliver outstanding customer service with exemplary interpersonal skills
If you are interested in being considered for this great lifestyle work life balance opportunity, please submit your CV and accompanying covering letter now.
Please note, appointment to this position will be conditional on a satisfactory Police vetting and risk assessment as per the Children’s Act 2014.
We will be reviewing applications as they are received so advertising may close earlier, do not delay and apply now!
Applications close on Friday 10th October
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Christchurch is a bustling urban center boldly staking its claim as Aotearoa’s second largest city. A basecamp for exploration, education, careers and adventure!
Timaru - Located between Christchurch and Dunedin, Timaru is the Kiwi destination where botanic gardens, beautiful landscapes and beaches can be found. A collection of local breweries, restaurants and cafes where you can spend memorable moments.
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