Overview
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in destinations across the North of England and Wales. We deliver exceptional hospitality by living our core values of respect, customer-focused service, warmth and honesty, with the goal of Making People Happy.
Front of House – Responsibilities
* Be the first smile guests see and the friendly face that makes their experience warm and memorable from start to finish.
* Greet guests, take orders, and serve dishes from the kitchen.
* Recommend drinks from our selection and maintain a lively, welcoming atmosphere on the front line.
Qualifications
* Positive attitude, attentiveness, and a passion for hospitality.
* Ability to work in a fast-paced environment and deliver exceptional customer experiences.
* Professionalism and enthusiasm in creating a place guests love to visit and a team loves to work with.
* If applicable, age-related pay rates apply for Under 21s.
Benefits
* Celebrate your birthday with an extra paid holiday.
* Lead-Inn development program to help build your future.
* Paid breaks to rest and recharge.
* 50% off food at any of our Inns.
* Stay at our Inns during January, February, and March for £1.
* 1/3 off room bookings all year round to explore our locations.
* £50 on same-day bookings for spontaneous trips.
* 15% off bed and breakfast for your loved ones.
* 24/7 confidential Employee Assistance Programme support.
* Tips (tronc) from guests.
* Contribute to Give-inn back scheme.
* Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.
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