Were looking for proactive, customer-focusedClaims Handlersto join our expandingThird Party Property Damageteam.
In this role, youll handle motor claim tasks relating to third-party property damage managing cases by exception and taking ownership of tasks within your remit. Using your technical knowledge, negotiation skills, and clear communication, youll help deliver fair and efficient claim resolutions that align with both regulatory standards and our business objectives.
Youll receivefull training, apersonal development plan, andclear career progression opportunities, supported by a collaborative and experienced team.
What Youll Be Doing
1. Handle allocatedmotor claim tasksin line with company philosophy, processes, and service standards.
2. Manageinbound and outbound customer calls, delivering excellent service and clear communication.
3. Review and makepaymentson Vehicle Damage, Special Damages, and Static Property claims.
4. Control claim costs throughrobust negotiationand effective use of evidence.
5. Maintain accuraterecords, reserves, and task managementto ensure timely claim progression.
6. Work confidently withinagreed authority limits, escalating when appropriate.
7. Collaborate wit...