Position: ECommerce Transformation Consultant
Location: London
Career Level: Consultant
Responsibilities
Ecommerce & Thought Leadership
* Define and enable eCommerce sales and growth strategies to help clients achieve top-line objectives, focusing on digital commerce, omnichannel strategies, and sales transformation.
* Understand client needs, develop tailored solutions, and deliver high-impact projects to transform sales and eCommerce organizations.
* Build and sustain client relationships as a trusted advisor, helping them advance their eCommerce and sales capabilities.
* Manage and coach junior team members while growing your own expertise to maintain Accenture’s thought leadership in eCommerce and digital transformation.
* Create and develop eCommerce campaign briefs and execution E2E delivery, QA and go live.
Delivery Execution
* Design and execute large-scale eCommerce transformation programs, including current state assessments, target state design, and operating model transformations.
* Implement business changes that drive industry-specific, functional, and digital operating model transformation, with a focus on eCommerce platforms and solutions.
* Analyze and synthesize technology needs, selecting the most relevant tools and techniques to meet client requirements, including Commerce platforms, CRM, CDP, Loyalty programs, and MarTech solutions.
* Manage implementation engagements, from client buy-in to planning, budgeting, deliverables, and risk assessment, with heavy client engagement and large delivery teams.
Sales & Origination
* Originate, qualify, and close new opportunities for Accenture, including eCommerce enablement, go-to-market strategies, direct-to-customer growth, and sales operating model design.
* Drive pipeline opportunities from initial idea to contract to implementation, leveraging Accenture’s capabilities across Song, Strategy & Consulting, Technology, and Operations.
* Manage performance and profitability of sold deals, identifying opportunities for extension, cross-sell, or up-sell.
Required Qualifications
* 3-5 years of industry experience in one or more of retail, consumer goods, and travel, with a focus on eCommerce, sales, operations, product, or strategy roles; ideally 2+ years in consulting.
* Understanding of eCommerce strategy, digital commerce platforms, omnichannel strategies, sales enablement, go-to-market strategies, direct-to-customer growth, lead management, and sales operating model design.
* Experience supporting strategic recommendations for critical experiences, products, or services, managing a P&L or business development pipeline, or providing enterprise-level business or technology advisory to executives.
Preferred Qualifications
* Strong communication (written and spoken) and interpersonal skills, including compelling storytelling for executive audiences and the ability to engage diverse stakeholders.
* Proven client relationship development and management skills.
* Experience with Commerce platforms, Experience platforms, CRM, CDP, Loyalty programs, MarTech solutions, and/or Sales Transformation initiatives.
* Passion for helping clients solve eCommerce and customer experience challenges while supporting strategic transformations.
* Familiarity with front-line sales and commerce organizations, ready to apply knowledge to optimize and transform eCommerce and sales solutions.
* Energized by working in agile, fast-paced environments and excelling in team collaboration.
What we’ll give you
A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know.
Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:
* Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
* Family-friendly and flexible working policies.
* Range of generous Parental Leave offerings.
* Attractive pension plan with financial wellbeing support and resources.
* Private healthcare insurance plan and Mental Wellbeing support.
* Employee Assistance Programme, Career Development and Counselling.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.
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