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Employer Liability and Public Liability Claims Handler (6 - Month FTC), Northampton
Client:
Location:
Northampton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
671c4179ecfd
Job Views:
11
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Overview
We are seeking a skilled and knowledgeable Employer Liability and Public Liability Claims Handler to join our team on a contract basis. The successful candidate will be responsible for managing defence insurance claims up to £100,000, ensuring efficient and effective handling of each case. This role requires a strong understanding of the Ministry of Justice (MOJ) guidelines and all relevant legal aspects related to liability claims. The position operates on a day rate basis or a fixed term contract.
How you'll make an impact
* Manage and process employer liability and public liability claims up to £100,000, ensuring timely and accurate resolution.
* Conduct thorough investigations into claims, gathering necessary documentation and evidence to support defence strategies.
* Liaise with clients, claimants, solicitors, and other stakeholders to facilitate the claims process and negotiate settlements where appropriate.
* Ensure compliance with MOJ guidelines and all legal requirements throughout the claims handling process.
* Analyse and interpret policy coverage, liability, and damages to determine appropriate action on claims.
* Prepare detailed reports and documentation for each claim, maintaining accurate records and files.
* Collaborate with internal teams and external partners to develop effective defence strategies.
* Update brokers and insureds regularly on the status and progress of claims, ensuring clear and transparent communication.
* Stay updated on industry trends, legal developments, and changes in regulations affecting liability claims.
* Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
About You
* Proven experience in handling employer liability and public liability claims, preferably within an insurance or legal environment.
* Strong understanding of MOJ guidelines and legal aspects related to liability claims.
* Excellent analytical and problem-solving skills, with the ability to assess complex situations and make informed decisions.
* Effective communication and negotiation skills, with the ability to build rapport with clients, brokers, and stakeholders.
* Detail-oriented with strong organisational skills to manage multiple claims simultaneously.
* Proficiency in using claims management software and Microsoft Office Suite.
* Ability to work independently and as part of a team in a fast-paced environment.
Education and Experience: Relevant qualifications in insurance, law, or a related field are preferred. Previous experience in a similar role is essential.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
* Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
* Defined contribution pension scheme, which Gallagher will also contribute to
* Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
* Income protection, we’ll cover up to 50% of your annual income, with options to top up
* Health cash plan or Private medical insurance
Other benefits include: Three fully paid volunteering days per year, Employee Stock Purchase plan, offering company shares at a discount, Share incentive plan, HMRC approved, tax effective, stock purchase plan, Critical illness cover, Discounted gym membership, with over 3,000 gyms nationally, Season ticket loan, Access to a discounted voucher portal to save money on your weekly shop or next big purchase, Emergency back-up family care, And many more…
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