Commercial Account Handler Private Clients / High Net Worth Location: London
Salary: £35,000 £50,000 per annum (DOE)
Job Type: Permanent
Start Date: ASAP
Ribble Recruitment is assisting an established insurance brokerage with the appointment of a Commercial Account Handler to support its Private Clients / High Net Worth portfolio. Ribble Recruitment is responsible for candidate sourcing, screening, and managing the initial stages of the recruitment process.
This role is ideal for an experienced account handler with strong technical knowledge of HNW and Private Clients insurance, who prides themselves on exceptional service delivery and attention to detail.
The Role As a Commercial Account Handler, you will play a critical role in supporting private and high net worth clients, ensuring their insurance arrangements are accurately managed and aligned to their risk profiles. You will work closely with clients, underwriters, and internal colleagues to deliver tailored insurance solutions and a consistently high standard of service.
Key Responsibilities Client Relationship Management Build and maintain strong relationships with Private Clients and High Net Worth individuals
Act as the primary point of contact for client enquiries and requests
Understand complex insurance needs and provide tailored advice and solutions
Policy Management Handle policy enquiries, mid-term adjustments, and renewals
Ensure accuracy of policy documentation, endorsements, and certificates of insurance
Liaise with underwriters to negotiate and secure appropriate coverage terms
Risk Assessment and Analysis Analyse client risk profiles to identify gaps and opportunities for enhanced coverage
Remain up to date with industry developments, emerging risks, and regulatory changes
Compliance and Regulation Ensure all policies comply with industry regulations and contractual obligations
Keep clients informed of regulatory changes and their implications
Documentation and Reporting Maintain accurate and well-organised electronic client files
Prepare and deliver reports relating to clients insurance portfolios
Business Development Support Identify opportunities for upselling and cross-selling relevant insurance products
Work collaboratively with colleagues to support business growth
Knowledge, Training, and Quality Assurance Maintain strong technical knowledge of Private Clients and HNW insurance products
Participate in ongoing training and professional development
Carry out peer quality checks to minimise errors and improve service standards
Additional Duties Undertake other reasonable duties as required to meet the needs of the business
Essential Experience and Skills Proven experience as an Account Handler within Private Clients / High Net Worth insurance
Strong knowledge of insurance products, underwriting principles, and industry regulations
Excellent communication and interpersonal skills
High level of accuracy and attention to detail
Strong analytical and problem-solving abilities
Ability to work effectively within a collaborative team environment
Proficiency in Acturis and Microsoft Office
Commitment to ethical business practices and regulatory compliance
Why Apply? Competitive salary depending on experience
Opportunity to work with a high-quality Private Clients portfolio
Supportive and professional working environment
ASAP start available
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