Job Description
This job is with BBC, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
JOB DETAILS
JOB BAND: B
CONTRACT TYPE: Permanent, Full-time
DEPARTMENT: BBC HR
LOCATION: UK Flexible (Glasgow, Belfast, Salford, Birmingham, Cardiff, London) Hybrid
PROPOSED SALARY RANGE: £24,800 - £33,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
Manager Advice are integral to the BBC HR Organisational Transformation programme. You will be playing a key role in coaching, guiding and upskilling our People Managers to confidently and competently manage everyday people matters.
You will be responsible for supported case management, for a full range of ER matters, and joint delivery of our Line Manager Essentials Training Series. You will coach, guide and develop managers, on how best to deal with people matters.
WHY JOIN THE TEAM
You'll have unique insights into what's really happening in the business through your conversations with managers and the types of issues raised. You will be able to drive culture change through your coaching, and guidance. You'll be joining a supportive, collaborative and knowledgeable team, where your development will be encouraged and you'll have opportunities to be involved in projects, training and an array of Career Development initiatives.
YOUR KEY RESPONSIBILITIES AND IMPACT:
* Predominantly a case management role, delivered by telephone / on-line
* Providing accurate and appropriate advice and guidance on people management issues
* Updating case management systems and data fields accurately and within SLA's
* Working as part of a team to achieve team goals and SLA's
* You'll need to be able to attend sites throughout the UK for regular and ad hoc meetings.
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
* Previous experience in Employee Relations
* Good, up to date knowledge of current UK employment law
* Experience of HR Case Management Systems
* Flexibility to travel to different UK sites when required, including occasional overnight stays
* Ability to build rapport and trust quickly when dealing with managers.
If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply.
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