40 hours per week, on a 5/7 Rota Working hours: 07:00 - 15:30 £17.34 per hour In addition, you will also get these great benefits: Annual Leave Entitlement 31 days entitlement (including statutory bank holidays) which increases with service! Holiday Buy Scheme Buy up to 5 additional days Comprehensive Pension Plan including ArrowXL company contributions Life Insurance Company funded 2x basic salary life cover from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your career path via our award-winning Training Academy Up to 25% Staff Discount at www.very.co.uk Retail Discounts Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nandos, TGI Fridays, Screwfix and many more! Discounted Gym Membership Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios Cycle to Work Scheme In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts Job Introduction ArrowXL is hiring! As the UKs leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do! The ArrowXL culture thrives on six core values : Innovative - Safe - Respectful - Excellent - Responsible - One Team ArrowXL is now recruiting for a Warehouse First Line Manager join our busy Warehouse team in Enfield. Leading a team of hardworking Warehouse Operatives, you will hold responsibility for the smooth operation of our Warehouse function on the Night Shift, ensuring our delivery crews are loaded up to deliver the best service for all our customers. Dealing with items such as refrigerators, televisions, indoor and outdoor furniture requires hard work and dedication. By choosing to be part of our Warehouse team, you will be warmly welcomed into the ArrowXL family. So, what are you waiting for? Apply now! Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check. Main Responsibilities Reporting to the Warehouse Shift Manager, responsibilities will include: Efficient resource planning and cost control whilst always ensuring the operation is both effective and compliant. Leading a team of highly skilled warehouse operatives to coordinate all aspects of the day-to-day offload, put away and pick and load processes (which includes responsibility for stock quality and integrity). The resourcing, development, and management of all colleagues within your team, ensuring that our operatives are fully trained and that we retain great people Making prompt decisions which protect customer service and our delivery schedule, as well as remaining commercially focused. Leading on-site resources (colleagues and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our customers changing needs. People Management: Communicates clearly so that all direct reports and any team members are aware of their objectives and the standards required, ensuring that these are aligned to both functional and broader business objectives Defines and manages day to day activities, being clear about priorities to ensure that deadlines are met Accountable for ensuring the quality of the work at Professional level and the performance of their team members where applicable Role model positive behaviour, which is in keeping with our values, recognising good / excellent performance whilst being clear and transparent about areas of underperformance concerning direct line reports and their teams where applicable Provide clear advice and direction on how to change and bring about improvements where these need to be made Pro-actively resolve conflict amongst team members quickly and fairly Pro-actively manage any poor conduct and / or behaviour in keeping with AXL policy and procedure Pro-actively manage attendance amongst team members in keeping with AXL policy and procedure Engage and build open and honest professional and positive relationships with team members, fellow colleagues, peers and cross functional stakeholders The Ideal Candidate With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below: Experience of leading teams, within a customer focused and fast-paced warehouse environment Knowledge and experience dealing with first line people management issues (absence, performance, and investigations) Good working knowledge on Microsoft Systems as this role uses various Microsoft packages including Outlook, Word and Excel Ability to analyse and utilise Management Information to identify areas of improvement and drive change Ability to understand and interpret financial data to manage and improve resource costs Strong people skills able to influence, coach and develop Knowledge of JDA WMS is an advantage