Patient Administrator - Reception
Join to apply for the Patient Administrator - Reception - Circle Health Group role at Circle Health Group
37.5 Hours & Permanent
Salary: £24,434.00 per year
Overview
Thornbury Hospital in Sheffield is part of Circle Health Group, Britains leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administrator to join their team in the Administration department. This will span the hospitals Main Reception, Outpatients/Physiotherapy Reception, and the Consulting Suites Reception.
This is a full‑time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Shifts include: 06:30-14:30, 07:30-15:30, 09:00-17:00 (Sunday only), 10:00-18:00, 13:00-21:00.
Duties Of This Role Include
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure that Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any booking received via email.
* Maintain knowledge of Health and Safety at Work Act. Ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficient use of a PC, including software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment beneficial.
Salary & Benefits
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private Pension Scheme.
* Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
* Friends & Family Hospital Discounts.
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
* Non‑contributory life insurance.
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
* Access to resources, tools and services to support your wellbeing.
* Employee recognition programmes.
* Industry leading training and development opportunities.
About Circle Health Group
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide us to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy
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