What you'll be doing Manage contractors carrying out Facilities services and monitor their performance to ensure they comply with all safety at work requirements and to improve and develop their services. Maintain records of contractors and suppliers and their contract details in the Facilities Management system. Maintain records of all properties and assets and their maintenance, repair, inspection and testing in the Facilities Management system. Understand how a major facilities plant can influence energy consumption and drive actions to reduce this. Always be punctual, recognising the importance of this to colleagues and the smooth running of the department. Provide responses and resolution to Facilities Helpdesk requests within agreed service levels Ensure essential services are continually maintained by carrying out the full range of practical and manual handling aspects of the following: - PAT testing, replacement of lighting consumables and fuses Water services testing Furniture, fixtures and fittings: repairs, adjustments, layout alterations. Maintain records of all aspects of the department's compliance with health and safety legislation. Maintain records of the servicing of security systems, fire safety systems, alarms and lifts for the fire and emergency services Carry out general repairs and maintenance of infrastructure Manage and monitor the activities of specialist contractors providing services and the maintenance and repair of: -Security, cleaning, catering and vending services, heating/cooling/air-conditioning systems, lighting and power services including UPS systems, generators air-conditioning systems, and lifts, Security and fire systems, printers/copiers, headsets, projectors and other office equipment exterior ground and property maintenance, Interior property maintenance, signage, décor, floor coverings Manage and develop relationships with contractors and ensure they conform to all safety at work requirements Control costs and maintain budget management procedures, where applicable Undertake training as required to ensure competence for all health and safety compliance requirements Liaise with management, end-user departments and Project Managers to plan layout changes or alterations to campaign requirements Develop relationships with end-user departments and other support departments Deputise for the Facilities Manager during periods of leave or other official absence You are responsible and accountable for information security in line with the published Security Policy Strive to provide the customer with a first-time resolution whenever possible. Ensure Helpdesk requests are completed within required timescales. Complete layout changes or other alterations within project timescales. Monitor contractors to ensure agreed service levels are met and maintained. Ensure adherence to Facilities budget requirements. Maintain risk assessments, method statements and work permit procedures for all Facilities activities. Ensure appropriate risk assessments, method statements and work permits are adhered to for all contractor activities. Ensure appropriate personal protective equipment is used by Facilities team and contractors. Ensure chemicals and hazardous substances are controlled and used according to legal requirements and local legislation. Report all accidents "This job description is not exhaustive you may be required to perform other additional duties as and when required" Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.