Fram is working with a growing financial planning firm that is looking to engage an Operations Director to help shape the next stage of its development. The business has an established advisory team, a strong client base, and ambitious plans for growth, and is seeking someone who can bring leadership, structure, and operational oversight across the wider support function. The role sits at the centre of the business and covers responsibility for administration, paraplanning, and operational support teams. The successful individual will work closely with senior management to improve processes, increase efficiency, and ensure the operational framework keeps pace with the firm’s growth. There is a strong emphasis on creating scalable workflows, maintaining service quality, and ensuring advisers are supported effectively across the advice process. The position combines strategic oversight with hands-on operational management. This includes reviewing management information and performance data, overseeing operational controls, supporting compliance standards, and helping drive consistency across teams. The role also involves developing people, improving accountability, and creating an environment where teams are able to perform effectively and grow over time. This may appeal to someone with operational leadership experience within financial planning, wealth management, or a related regulated environment who enjoys balancing commercial thinking with practical delivery. Strong people management skills, confidence working with data and reporting, and a sound understanding of compliance and operational risk will be important. The role suits someone who is organised, commercially minded, and comfortable operating within a growing business where visibility and ownership are high. Applicants must have the right to work in the UK