We are excited to be recruiting a specialist Americas sales consultant to join our team, a position which offers excellent prospects within our award-winning tour operator. Our key requirements are a passion for, and knowledge of, South and or North America. This position is a very hands-on role, and the successful candidate will be passionate about the Americas, be highly organised, driven, be an excellent communicator, and clearly understand our customers' needs.
The Job:
* Selling to clients via email, phone, letter and in person
* Producing, pricing and amending itineraries
* Generating bookings from new customers through all appropriate channels
* Maximising retention of existing customers
* Achieving and exceeding pre-set sales targets
* Overseeing your Service Team in the production of documentation for your clients
* Checking that welcome home packs have gone to your clients prior to their return
* Contacting clients on return, thanking them for booking with us, obtaining feedback and nurturing for next trip
* Expanding and developing existing product
* Maintaining and building relationships with suppliers and country tourist boards
* Researching and updating destinations, activity, and hotel information
* Involvement in the product and pricing planning processes, including assisting purchasing team with the negotiation of improved supplier contracts
* The possibility of research trips
* Taking an active role in team meetings
* Participating in company events, sometimes outside office hours
* Supporting the marketing team with ideas for social media and PR requests
Skills Required:
* Passion for, and demonstrable knowledge of South and or North America
* Experience of working in a Europe travel sales role at the bespoke end of travel is a benefit but not required and we will consider people without travel sales experience. The key for us is passion and knowledge of the region.
* Proven ability to deliver high quality results in a timely fashion.
* Strong communication skills
* A personable manner
The Package:
* Salary £30,000 - £35,000 + Commission
* 23 days annual leave, increasing one day per full year of service up to 30 days.
* Research trips overseas approximately every 12-18 months
* Contributory pension scheme
* Cycle to Work scheme.
* Private healthcare
* Travel insurance
* Sabbatical option after five years of continuous service
Interested:
* If you would like to apply for the above vacancy, please click 'APPLY' or call/email Helen (phone number removed) (url removed)