Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation
* Lead an engaged team focused on delivering a great customer experience and making it work for our customers
* Ensure strict compliance with health and safety regulations at all times
* Manage stock effectively to minimize wastage and ensure the kitchen has everything needed to serve our customers
* Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas
* Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvement
* Collaborate with the Garden Centre Management team to deliver a safe working environment, a commercially successful store, and a great place to work for colleagues
Who we are looking for
* Passion for hospitality with proven restaurant management experience
* Commercial awareness, including understanding budgets and profitability through sales and operational improvements
* Ability to manage stock controls and adhere to health & safety regulations
* Skills to identify training needs and coach teams to deliver first-class customer service and a safe environment
* Adaptability to respond quickly and enthusiastically to changing priorities, workloads, and regulations
* Positive attitude towards managing change, leading teams through seasons with care and motivation
* Demonstration of our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus
What we offer
* Generous annual leave entitlement with flexible holiday options
* Uncapped store discounts: 50% in Restaurants, 25% in Garden Centres, 10% in food halls
* Access to Wagestream for financial wellbeing support, including early earnings, savings, and financial advice
* Support from Retail Trust with confidential help, virtual GP, counselling, and rewards
* Development opportunities through Dobbies Academy and eLearning platforms
* A thriving, passionate, diverse culture committed to customer satisfaction
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation. Our passion for gardens and plants is reflected in our products, services, and community events. Many stores feature a restaurant or coffee shop, offering a relaxed environment for customers. We are dedicated to being a great place to work, encouraging colleagues to grow and succeed together.
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