About Muscular Dystrophy Support Centre (MDSC)
Muscular Dystrophy Support Centre (MDSC) is a regional charity supporting people affected by muscular dystrophy and related neuromuscular conditions. We deliver a growing portfolio of health, wellbeing and community-based services, underpinned by strong values, lived experience and a commitment to quality.
The Role
We are seeking an experienced Head of Delivery to provide inspirational operational leadership across our services. This is a senior leadership role responsible for ensuring high-quality, compliant and sustainable delivery, while supporting growth, innovation and continuous improvement.
Working closely with the CEO and Senior Team, the postholder will embed a strong performance culture, champion service-user involvement, and ensure services meet regulatory, contractual and organisational requirements.
Head of Delivery JD
Key Responsibilities
* Provide strategic and operational leadership for MDSC’s service delivery portfolio
* Lead and manage delivery teams, ensuring consistent, high-quality performance
* Oversee safeguarding, risk management, health & safety and regulatory compliance
* Develop and maintain quality systems, audits and performance frameworks
* Champion meaningful service-user involvement and co-production
* Lead service development, mobilisation and change management initiatives
* Build productive relationships with commissioners, funders and partners
* Oversee service budgets, financial planning and sustainability
* Support staff development, supervision and performance management
About You
You will be a confident operational leader with significant experience in health, care or disability services. You will bring strong people management skills, financial acumen and a clear understanding of quality, compliance and performance management in regulated environments.
You will be credible with commissioners and partners, comfortable leading change, and committed to ensuring services are shaped by the people who use them.
What We Offer
* A senior leadership role with real influence and responsibility
* The opportunity to shape and grow impactful services
* Supportive, values-driven organisational culture
* Pension contribution
* Annual leave entitlement plus bank holidays
* Ongoing professional development
Safeguarding
This role is subject to a probationary period and an enhanced Disclosure and Barring Service (DBS) check.