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Customer support (omagh)

Omagh
Permanent
VanRath
Customer support
Posted: 28 December
Offer description

Title

Customer Support


Salary

Open to Negotiation + Benefits Package


Hours

Flexible Start Times, Core hours Mon-Fri- 09:00-17:00


Position Summary

This role supports operational efficiency by overseeing the intake of customer orders, ensuring system accuracy, and contributing to effective service delivery scheduling.


Responsibilities

* Receive, validate, and process customer orders within internal systems.
* Provide professional customer support and resolve service-related issues.
* Manage forecasting, scheduling, or predictive tools to optimise delivery and workflow planning.


Requirements

* Proficient in office software and digital order-management tools.
* Strong communication abilities and customer-focused mindset.
* Detail-oriented with strong organisational and problem-solving skills.
* Able to operate effectively within a busy, collaborative environment.
* Previous experience in operations or customer service is preferred.

For more information on this role please contact Phil Doherty at Vanrath.

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