Customer Service Advisor
Outskirts of Shoreham | On-site Parking | £29,
Are you an experienced Customer Service Advisor looking for a new opportunity in the area? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Shoreham.
️ Due to the location, you must be able to drive - on-site parking is available.
The Role
As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.
Key Responsibilities
1. Handling customer enquiries via phone and email
2. Managing and resolving customer complaints with professionalism and empathy
3. Conducting investigations into customer issues and providing clear outcomes
4. Completing accurate administration and maintaining detailed records
5. Carrying out follow ups to ensure customer satisfaction and resolution
6. Working collaboratively with internal teams to resolve complex queries
About You
7. Previous experience in customer service, call centre or office support roles
8. Strong communication and problem-solving skills
9. Ability to handle complaints and situations confidently
10. Highly organised with excellent attention to detail
11. A driver with access to a vehicle due to location
What's on Offer
12. Salary of £29,
13. On-site parking
14. Supportive and friendly team environment
15. Opportunity to develop within a growing business
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies -
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.