About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
* Job Title: Cassette Repair Technician
* Location: Rotherham
* Salary: £26,374.40
* Hours: 40 Hours working week, permanent position
What is the role of a Cassette Repair Technician?
To repair the full range of cassettes found in our ATM estate.
What will I be doing as a Cassette Repair Technician?
* Repair and refurbish ATM cassettes across all estates (NCR, Wincor).
* Ensure all cassette repairs meet exacting standards and comply with stringent quality control measures.
* Use ATMs, diagnostic equipment, and test programs to identify faults and assist with troubleshooting.
* Ship parts to field engineers as required.
* Update and maintain the tracking system accurately.
* Perform repair and maintenance on test ATMs.
* Harvest usable parts from decommissioned equipment.
* Assist in managing and maintaining cassette operation stock and storage areas.
* Load and unload parts deliveries safely and efficiently.
* Complete all administrative tasks associated with the role in a timely manner.
* Implement product upgrades and enhancements as needed.
* Continuously contribute to the improvement and refinement of repair processes to enhance part longevity.
What will I need to succeed as a Cassette Repair Technician?
* PC basic skills – Excel, Teams
* Ability to follow technical information and procedures correctly.
* Ensure all regulatory procedures are followed correctly.
* Creative and analytical problem-solving skills.
* A methodical and systematic approach to troubleshooting and resolving faults.
* Full training will be provided.
* Motivated and a team player and a willingness to learn.
* Attention to detail.
* Prioritise your workload and work to tight deadlines.
* Possess good communication skills.
* Potential to lift heavy equipment as and when required.
Shift pattern
* 8am to 5pm Monday to Friday
* Weekend & weekday overtime may be required depending on the needs of the business.
As a Cassette Repair Technician, we can offer:
* £26,374.40
* 24 days holiday, rises to 25 after 5 years’ service.
* Competitive defined contribution company pension with Fidelity.
* 75% Employer funded single private medical cover with the option to buy additional cover.
* Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.
* Employee life assurance.
* Employer funded Income protection scheme.
* Employee Assistance Programme, with 24/7 counselling service.
* Access to MYGYM discounts for membership offers and discounts.
* Access to a range of lifestyle discounts.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.