Job Description
We are working with a well-established and growing organisation within the manufacturing and construction sector, known for delivering high-quality, bespoke solutions to a wide range of commercial clients.
Due to continued growth, they are looking to bring in a Quotation Coordinator to support their commercial team and help manage the flow of incoming enquiries.
Job Type: Full-Time, Permanent
JobTitle: Order Coordinator
Salary: £30,000 - £34,0000
Location: Henfield
Responsibilities
* Review and assess all incoming enquiries to ensure they are complete, accurate, and commercially suitable
* Act as a central checkpoint before opportunities are progressed to the sales and estimating teams
* Liaise with customers and internal stakeholders to gather and clarify requirements
* Ensure all relevant information is captured to enable accurate quotation preparation
* Allocate enquiries to the appropriate teams based on scope and complexity
* Maintain accurate and up-to-date records within the CRM system (HubSpot preferred)
* Identify repeat or historic enquiries through detailed system checks
* Manage timelines and ensure clear expectations are set with customers
* Provide a high standard of communication at all stages of the enquiry process
* Escalate issues where necessary and support continuous improvement of processes
About you
* Previous experience in a similar coordination, pre-construction, or commercial support role
* Strong administrative background within a fast-paced environment
* Experience using CRM systems
* Knowledge of manufacturing or construction processes would be beneficial
* Excellent attention to detail and organisational skills
* Confident communicator with the ability to question and clarify information
* Strong time management skills and ability to handle multiple priorities
* A proactive, solutions-focused mindset