The Opportunity: Service Coordinator Contract: Permanent Location: Cannock United Plant Services is a specialist engineering and asset management organisation, recognised for delivering market‑leading support and fleet management solutions for Heavy Mobile Equipment (HME) across the quarry and waste sectors. As part of The Briggs Equipment Group, we are proud to be a trusted partner in keeping critical operations moving. If you don’t meet every requirement listed, we still encourage you to apply — potential, attitude, and willingness to grow matter to us. The Impact You Will Have • Champion and adhere to all Company Health & Safety standards, ensuring the wellbeing of colleagues, customers, and site visitors. • Support the Controller in delivering exceptional operational performance and exceeding customer expectations. • Process customer invoices accurately and promptly. • Maintain clear, proactive communication with all stakeholders, managing expectations at every stage. • Coordinate work in progress, ensuring planned maintenance and repair activities are completed efficiently in the field. • Foster a collaborative team culture and provide cover or support for colleagues when required. • Take ownership of issues, applying effective problem‑solving to drive timely resolutions. • Assist with onboarding and training new team members. • Identify and maximise opportunities to generate additional revenue. • Undertake any reasonable tasks requested by the regional line manager. What Will Help You Excel in This Role • Experience working with or managing supply chain interactions. • Proven experience in customer invoice processing. • Ideal background in coordinating customer job management or service workflows. • Confident using Excel and core business systems. • Ideal Industry knowledge that enables you to deliver a high‑quality customer experience. • Excellent communication skills, both written and verbal. • A proactive approach to quality management and issue resolution. What You Can Expect From Us • Competitive, negotiable base salary. • Genuine opportunities for future development and career progression. • Contributory pension scheme with employer contributions up to 6%. • Profitshare bonus linked to business performance. • Paycare and eyecare health benefits. • Access to a wide range of high‑street discounts. What’s Next If you’re excited about joining the Briggs Group, click Apply Now and a member of our recruitment team will be in touch. Not sure if this is the perfect fit? Visit our careers page and submit your CV speculatively — we’re always happy to review strong talent. If you require reasonable adjustments during the interview process, please contact our Recruitment Team in advance so we can ensure your needs are fully supported.