The Flexi-Bank is a collaborative staff bank hosted by Royal Surrey NHS Foundation Trust in partnership with Surrey and Borders Partnership NHS Foundation Trust, offering greater choice, flexibility and access to a wider range of opportunities across both organizations.
Why join the Flexi-Bank?
Work flexibly - choose shifts that suit your lifestyle and availability
Access more opportunities - pick up shifts across mental health, community and acute care settings
Get paid fairly and on time - competitive rates and fast access to earnings through Stream
Stay supported - benefit from training, development and guidance from our dedicated Temporary Staffing Team
Be part of something bigger - join a growing collaborative of NHS Trusts across Surrey
Main duties of the job
Surrey and Borders is looking for someone to act as the Administrator for General Practice Integrated Mental Health Services (GPimhs) and/or Mental Health Integrated Community Services (MHICS) for the Primary Care Network (Group of GP Practices in an area).
Working Location: Horizon House, 28 Upper High Street, Epsom, Surrey, KT17 4QJ
Working Pattern: Monday to Friday from 9AM to 5 PM
About us
Surrey and Borders Partnership NHS Foundation Trust
is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.
Job responsibilities
* To hold a leadership role with supporting the GPimhs/MHICS leadership team in representing administrators views
* To be a nominated champion user for the EMIS/SystmOne clinical record systems To conduct administrator system audits for the local PCNs and provide data as required.
* Provide cover for other colleagues in the admin team as required for short absences due to annual leave or sickness.
* Take and transcribe a wide range of meeting minutes in an accurate and timely manner
* Receive and process referrals to the relevant clinician and EMIS/SystmOne
* Update case notes on patient record EMIS/SystmOne as required
* Provide secretarial support to team and EMIS/SystmOne, as required, i.e., onboarding new staff - arranging meetings, ESR approvals, diary management, monitoring cover arrangements, arranging agency workers, logging incidents onto DATIX etc.
* Induction for staff such as onboarding new staff in electronic systems (SystmOne, EMIS) and organizing electronic devise via SABP/ PCN digital portal
* Monitor annual leave requests and sickness absence for manager, as required
* Extract data from data warehouses i.e., DART
* Type up reports incorporating graphics and tables as required
* Type all letters dictated or provided by the team and nearby PCNs
* Book appointments on the patient record system for clinics and individual consultations
* Answer telephone calls and relay any messages in a timely manner
* Creating bespoke documents for the team, such as leaflets etc.
* Arrange team events, as required
* Monitor data quality of administrative input
Person Specification
Qualifications
* NVQ Level 4 in Business Admin or equivalent experience (4 years)
Experience
* 4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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