A leading financial institution is seeking a Customer Strategy Consultant to shape customer interaction channels. Responsibilities include developing implementation roadmaps for strategy, managing risks, and aligning with market trends. Ideal candidates will have agile experience and strong program management skills, fostering effective change management. This role supports strategic decision-making and requires collaboration across teams to enhance customer service. Work locations include Northampton, Manchester, Sunderland, Liverpool, or Glasgow. #J-18808-Ljbffr