Job Description
The International Supply Chain, Logistics Manager will be responsible for the on-going management of Vertex's contract third party logistics providers (3PLs) and commercial distributor network in Europe and internationally. In addition, this position will work closely with the Supply Chain/Pharm Ops team based in the US, the Quality team, and with the International Commercial team to synchronize drug supply with demand based on country/regional level needs.
This is a remote role based in the UK. Ability to travel is required.
Key Responsibilities:
* Responsible for the execution of customer service and distribution operations at 3PLs
* Manage contracts & promote positive effective relationships between Vertex and 3PLs, distributors, wholesalers, home care providers, and transportation partners
* Play a primary role in supply chain logistics, including product return investigations, and Customer Service team interaction to support order processing and customer Follow-ups
* Ensure Vertex logistics operations are at high service levels, GDP compliant, and cost efficient
* Ensure appropriate process controls and documentation are in place within Vertex and at suppliers, utilizing change control platforms, SOPs, and other processes/tools
* Support projects and launch activities for commercial programs in Europe and internationally
* Support supply to managed access programs and handle named patient supply requests
* Participate in audits and support audit remediation, as needed
* Support risk management activities related to distribution
* Track shipping and warehouse data to produce monthly metrics and dashboards
* Seek operational excellence and implement process improvements
REQUIRED EDUCATION, SKILLS AND EXPERIENCE:
* A Level education required, degree in relevant subject desirable
* Strong experience in customer services, order management and logistics for pharmaceutical products
* Proven experience in working cross-functionally to achieve successful outcomes
* Knowledge of Good Distribution Practice guidelines and compliant practices
* Proven ability in working with 3rd party logistics providers (3PL's)
* Experience in export shipping requirements for destinations outside of EU desirable
* Proven experience of managing day to day operations and issue resolution in a dynamic, high volume environment
* Experience of analysing data and compiling reports
* Used to working with the boundaries of Standard Operating Procedures
* Knowledge of Managed Access Programmes and Named Patient Supply desirable
LI-SM1
LI-remote
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid : work remotely up to two days per week; or select
2. On-Site : work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition