Job Title: Operations Director
Location: Surrey
Salary: £100,000 + benefits
Sector: Health & Social Care – Elderly Residential & Nursing Homes
Employment Type: Full-time, Permanent
Overview
We are recruiting for an experienced Operations Director to oversee a portfolio of 12 care homes across Surrey. This is a senior leadership role within a respected and growing care provider, offering a competitive salary of £100,000 plus benefits.
Reporting to the Chief Operating Officer, the successful candidate will be responsible for the strategic and operational leadership of their region — driving quality, compliance, occupancy, and commercial performance across all homes.
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Key Responsibilities
* Provide strong leadership and support to Home Managers across the region.
* Drive compliance with CQC regulations and internal governance frameworks.
* Monitor and improve key performance indicators, including occupancy, care quality, staffing, and financial performance.
* Implement best practices to deliver outstanding care and operational efficiency.
* Lead on recruitment, retention, and development of home-level leadership teams.
* Build strong working relationships with commissioners, local authorities, and other stakeholders.
* Champion a culture of continuous improvement and person-centred care.
* Contribute to wider strategic planning and organisational development.
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Candidate Requirements
* Proven experience in an operational leadership role within elderly care (multi-site essential).
* Deep understanding of regulatory compliance (CQC) and governance in social care.
* Strong commercial acumen with the ability to manage budgets and drive performance.
* Inspirational leadership style with the ability to develop high-performing teams.
* Excellent communication and stakeholder engagement skills.
* Ability to travel regularly across Surrey as required.
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What’s on Offer
* Base salary of £100,000
* Car allowance or company vehicle
* Bonus structure linked to performance
* Pension scheme
* Ongoing professional development and clear progression opportunities
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This is an exceptional opportunity to take a leading role in shaping the future of care across a successful portfolio of homes. If you're a results-driven leader passionate about high-quality care, we want to hear from you.