About CALLDESK (XINIX)
CALLDESK Limited, trading as XINIX, is a UK-based VOIP telecommunications provider delivering cloud, hosted PBX, SIP, and connectivity solutions to businesses worldwide. We combine innovation with reliability to power communication networks across the UK, Europe, and beyond.
We are looking for an experienced Finance Manager to lead our financial operations, support data-driven decisions, and ensure robust financial control within our fast-paced and technology-oriented telecoms environment.
Duties of the Post
* Supervision and execution of monthly customer bill runs and performing revenue analysis of different revenue streams (Segment reporting).
* Conducting a monthly Call Detail Records (CDRs) and call carriers analysis to identify cost-effective routes and optimize call routing strategies.
* Preparing Monthly/quarterly management reports and conducting financial and variance analysis of revenues and costs in line with sales targets and cost budgets.
* Drafting consolidated quarterly financial statements, financial projections, and quarterly budgets to ascertain segment-wise business profitability and working capital requirements.
* Conducting monthly internal audit reviews and partnering with IT Support and Order Management teams to ensure audit financial assertions (completeness, accuracy, valuation) and resolve issues related to errors or omissions in financial data.
* Supervising and reviewing the work of the Finance Assistant, delegating tasks to ensure timely month-end closings.
* Contributing to workflow process improvements across departments, assessing their impact on financial reporting systems.
* Coordinating with internal and external developers to automate and enhance business and financial processes.
Skills, Experience and Qualifications Required
* Member of a professional accounting body (ACCA, ICAEW, or CPA).
* Advanced proficiency in Microsoft Office, particularly Microsoft Excel.
* Bilingual (English & Urdu/Hindi); must be fluent in English.
* Strong communication and coordination skills for interacting with internal teams and external stakeholders (customers, suppliers, and regulatory authorities).
* Prior experience in telecommunications, tech, or subscription-based businesses preferred.
Why Join Us
* Be part of a growing UK telecom company transforming cloud communication across industries.
* Work closely with senior management, directly reporting to the Managing Director — your work has a real impact.
* Gain hands-on exposure to revenue analytics, automation projects, and financial systems integration.
* Collaborative culture — we value ideas, innovation, and continuous improvement.
* Hybrid working flexibility with a forward-thinking team serving clients worldwide.
Job Type: Permanent
Pay: £38,000.00-£45,000.00 per year
Benefits:
* Company events
* Employee discount
* Employee mentoring programme
* Flexitime
* Health & wellbeing programme
* Sick pay
Work Location: In person