We are looking for an engaging and proactive Employee Relations Specialist to join a multi-site retail organisation based in Watford. Reporting to the Employee Relations Manager, you will play a key role in supporting managers across the business with a broad range of ER matters including disciplinaries, grievances, performance, and absence management. Youll coach and mentor line managers to help them navigate people issues confidently, professionally, and in line with policy and agreed timescales. Key Responsibilities Provide expert, timely advice on ER casework, ensuring consistency with policy and UK employment law. Partner with line managers to develop their capability and confidence in handling people matters. Support or lead investigations, hearings, and appeals when required. Monitor, track, and report on ER trends to help the wider HR team proactively manage people risk. Contribute to continuous improvement of ER policies, processes, and training. Support the development of ER Advisors by giving them exposure to more complex casework. Skills & Experience Strong background in employee relations within retail, manufacturing, or another fast-paced environment. Proven experience working closely with line managers on complex ER cases. Solid understanding of UK employment law and HR best practice. A confident, solutions-focused communicator who remains calm under pressure. Comfortable working on-site 4 days per week (1 day flexible). This is a permanent, full-time role based in Watford, offering c. £45,000 per annum plus package. If you are interested in this position please apply now!