Operations Coordinator
Location: Bracknell - Office based
Salary: £30,000 - £35,000
Hours: Full-time, 37.5 hours per week (Monday to Friday)
Permanent
We are recruiting on behalf of a well-established professional organisation seeking an Operations Coordinator to support the delivery of a range of business services to industry clients and members.
This is a varied and fast-paced role where the Operations Coordinator will support the coordination and administration of several commercial service areas, ensuring the smooth delivery of client-focused programmes, training activities and industry communications.
The successful candidate will work closely with internal teams and external stakeholders, ensuring operational processes run efficiently while maintaining a high standard of service delivery.
Operations Coordinator - Key Responsibilities
Support the administration and coordination of client and member subscriptions, including renewals, invoicing and payment processing
Assist in preparing industry communications, newsletters and programme updates for clients and stakeholders
Maintain accurate client and member records within the CRM system
Provide operational support for commercial projects and services, including managing project references, purchase orders and invoicing processes
Assist with the coordination and administration of training programmes, courses and industry events
Prepare professional documentation including presentations, proposals and supporting materials
Support website updates and online content management via CMS systems
Ensure smooth day-to-day operational processes across multiple service functions
Deliver a high level of customer service to business clients, members and internal stakeholders
What We Are Looking For
3-5 years' experience in an operations, administration or coordination role within a B2B or professional services environment
Strong organisational skills with the ability to manage multiple priorities
Excellent Microsoft Office skills, particularly Excel and PowerPoint
Experience working with CRM systems or client databases
Exposure to CMS platforms, training platforms or digital systems would be beneficial
Understanding of invoicing, purchase orders and basic finance processes
Strong communication and stakeholder management skills
Ability to work collaboratively across different teams
Key Attributes
Highly organised and detail-oriented
Strong client service mindset
Proactive and solution focused
Professional communication skills
Comfortable working in a collaborative and fast-moving environment
Apply today