Sureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services. Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory requirements. As a leading fire and electrical compliance service provider to the public sector, our success relies upon a market-leading, engaged, and highly skilled team, for which we are always seeking skilled and self-motivated individuals to join us.
Role Overview:
The purpose of this role is to deliver a market leading Resident engagement and administrative support in a dynamic fast paced environment to the Project and Service & repair teams, consulting with a wide and diverse customer base in a professional and efficient manner. Delivering an excellent level of client engagement to ensure high levels of resident & client satisfaction.
To build and maintain positive relationships between the residents, Sub-Contractors, Client representatives and the Sureserve team members to meet and exceed the Contract KPI target.
As a primary point of contact for residents & project stakeholders, you will engage with customers through newsletters, meetings, visits, and open days, ensuring they a...