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Compliance officer (field based) full time

Bangor (Down)
CaremarkNI
Compliance officer
Posted: 20 October
Offer description

Compliance Officer (Field Based) full time

CaremarkNI Bangor, Northern Ireland, United Kingdom

JOIN OUR AWARD WINNING TEAM THIS YEAR! EMPLOYER OF THE YEAR WINNER 2022, 2023 and 2024. UK NO.1 THREE TIME WINNER

We are recruiting for a Compliance Officer (Field Based) full time 37.5 hours per week or 30 hours per week. The role is predominantly field based and requires the successful candidate to carry out initial needs assessments with new service users introducing them to the organisation and outlining service provision. Completion of risk assessments in line with client needs and reviews of needs assessments as required. Liaise with family members and other relevant professionals to acquire relevant information and assist with completing quality monitoring with service users and staff.


About The Role

Responsible for implementing field-based quality control systems to ensure all new clients Needs Assessments are completed and kept up to date. To ensure that client reviews are up to date.


Principal responsibilities

* Carry out Individual Needs Assessments for new and potential clients.
* Conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.
* Carry out introductory visits every time a Care & Support Worker visits a client for the first time.
* Keep systems for recording client Needs Assessments and QA monitoring are kept up to date.
* Liaise closely with Care Coordinators regarding the start of new packages.
* Conduct client reviews.
* Urgently report any changes to client’s care needs to coordinators as soon as possible.
* Monitor, supervise and mentor Care & Support Workers in the field.
* Monitor all clients for service and Care & Support Worker satisfaction.
* Ensure accuracy and completeness of all documentation held in clients’ homes.
* Ensure that all written reports and administration is up to date.
* Maintain close liaison with both the Care Manager and Care Coordinator.
* Provide Caremark’s management team reports when required.
* Ensure operating within RQIA’s and local HSC trusts minimum standards for domiciliary Care.


Essential Experience

* At least 1 year’s experience of working in the care sector with direct service user contact.
* Experience of using a range of moving & handling equipment.
* GCSE English and Maths (or equivalent).
* Level 2/3 Diploma in Health and Social Care or willing to work towards.
* Ability to manage own time and work towards deadlines.
* Excellent communication skills.
* Full clean driving licence and access to a car.


Desirable Experience

* Experience in care planning and risk assessment.
* Experience of reviewing clients’ needs.


Benefits

* Private Health Insurance.
* Access to Company Car.
* Mileage.


Salary

£25,357.00-£27,518.00 Yearly (depending on experience) part time pro/rata.


Closing Date

Wednesday 29th October, 2025

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