EL/PL Liability Claims Handler
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Stoke
Description
Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurer’s claims handling philosophy. The team is responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer, handling EL/PL/Products claims from the cradle to the grave ensuring claims are handled on a proactive basis in accordance with the insurers claims handling philosophy.
What will your day look like:
* To establish if cover is in place for the claim.
* To record all claims on the digital claims handling system.
* To investigate all liability claims either from the desk or by instructing loss adjusters.
* To make the decision on liability.
* To negotiate settlement of the claim.
* To ensure compliance with all legal timescales and client SLA’s.
* To build relationships with external clients and stakeholders.
* Experience of policy wording and terms and conditions.
* Knowledge of insurance and the insurance market.
* Knowledge of how to value an injury claim.
* Knowledge of reserving philosophies.
* Knowledge of Civil Procedure Rules and the Claims Portal
Knowledge and Abilities:
This role would suit candidates who have experience in handling any type of injury claims and have experience of working in an insurance and/or legal environment would be expected. Other desirable attributes include:
* Good communications skills at all levels
* Excellent customer service.
* The ability to work as part of a team.
* Must be able demonstrate adaptability and flexibility.
* Good planning and organisational skills.
* Good IT skills
Benefits
Career & Purpose
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programme
Financial Health
o Pension, 5% employee and 5% employer contribution
o My Choices at Davies provides; High Street discounts and Financial wellbeing hub
o Life assurance: x4
o Refer a Friend
o Cycle to Work Scheme
o Lease car salary sacrifice
o Davies Incentive Plan
o Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
o Wellbeing centre; move, munch, money & mind focus
o Discounts with 100's of UK retailers
o EAP; 24/7 confidential helpline
o 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
o Flexible working
o Dress for your day
o Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
o Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
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