Overview
We are seeking an experienced, proactive and professional Part-Time Telesales Appointment Maker to join our cleaning services team to generate new business appointments, marketing our services to a diverse sector of growing clients. The successful candidate will play a key role in connecting with potential clients and develop ongoing conversations. This role is part-time; three hours per day, Monday to Friday.
Key Responsibilities
* Make outbound cold calls to prospective clients using data provided by the company.
* Promote our cleaning services and schedule appointments with potential clients.
* Respond to inquiries about our cleaning solutions and provide relevant information.
* Maintain and update CRM systems with accurate records of calls, leads, and appointments.
* Collaborate with the sales and operations teams to ensure appointments are effectively managed.
* Follow up on leads generated through marketing campaigns or referrals.
* Provide exceptional customer service to build trust and rapport with clients.
* Identify new prospects and build databases.
Working Hours
* Part-time: 15 hours per week.
* Schedule: Monday to Friday (3 hours a day).
* Times of Work: 10am to 1pm
Pay
£12.60 per hour (We are a Real Living Wage employer), Performance related bonus
Requirements
Skills and Qualifications Required
* Strong communication and interpersonal skills with a confident telephone manner.
* Previous experience in generating new business leads is essential, preferably within the cleaning or service industry.
* Ability to multitask and manage time effectively in a fast-paced environment.
* Familiarity with CRM software and basic computer skills.
* Sales-oriented mindset with a proactive and results-driven approach.
* Comfortable with cold calling and handling objections professionally.
Benefits
* Company Pension Available
* Free on-site parking
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