Sue Ross Recruitment are working with a specialist media company with prestigious offices based in North Chesterfield. They are recruiting for an Operations Administrator to provide support to the Operations Team who ultimately manage the day-to-day scheduling of surveys, installs and service jobs for the field-based team of engineers and subcontractors.
You will assist with managing the processes, systems and task management that ensure the smooth running of all administrative systems.
Duties for the Operations Administrator will include:
* Answering the Operations Team telephone line - calls will be from engineers, Site Foremen and customers.
* Any problems engineers may encounter on site, if it’s something the Operations team cannot resolve, liaise with the relevant Project Manager
* Checking over previously attended jobs, ensuring engineers have called in and provided the team with updates
* Issuing relevant paperwork to engineers for both service and install jobs prior to attendance
* Checking courier tracking systems throughout the day ensuring equipment is delivered in time for the engineers scheduled visit
* Arranging access hire equipment for jobs where requested
* Use of the daily report to check equipment has been off hired on the correct date to ensure no further charges are made by the provider
* Arranging additional works where required for jobs, via the warehouse team and external contractors
This is a fantastic opportunity and would be well suited to someone with some previous admin experience and looking to take the next step.
You must have recent office based admin experience, be a confident communicator, have excellent attention to detail and sound IT skills (to include the use of MS Office).
Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.
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