Field Services Delivery Manager West Midlands (Field-Based)
An established national energy services organisation is seeking an experienced Field Services Delivery Manager to lead a high-performing engineering team across the West Midlands.
This is a senior, field-based leadership role with real operational impact. You will be responsible for driving performance, safety, quality and customer satisfaction across a team of around 15 field engineers, ensuring delivery against key contractual KPIs and service level agreements.
This is an ideal opportunity for a technically strong leader who enjoys being visible in the field, coaching engineers side-by-side, and playing a hands-on role in operational delivery.
The Role
As Field Services Delivery Manager, you will:
1. Lead and manage a team of field engineers, ensuring consistent delivery of installation and service targets
2. Spend the majority of your time in the field providing coaching, performance management and technical support
3. Drive improvements in productivity, quality, safety and customer satisfaction
4. Ensure full compliance with health, safety and environmental standards
5. Monitor engineer performance using audits, KPIs and compliance data
6. Support onboarding, training and ongoing development of new and existing engineers