Business Systems Analyst
Permanent
Location: Home / Durham (2 days on site)
Salary: £36,000 - £40,000 (+ excellent benefits)
Are you a proactive and analytical problem-solver with a passion for improving systems and processes?
We're looking for a Business Systems Analyst to join a busy and forward-thinking technology team within a large public sector organisation.
In this role, you'll work closely with business stakeholders and technical teams to help design, analyse and improve systems and applications that support critical operations. You'll contribute to requirements gathering, system analysis, and high-level solution design - helping to ensure technical change delivers real business value.
What you'll be doing:
* Supporting system upgrades and new implementations by capturing requirements and mapping processes
* Analysing current services and identifying opportunities for improvement or automation
* Producing documentation such as process maps, high-level designs and test cases
* Collaborating with technical teams and business users to define and deliver change
* Contributing to post-implementation reviews and identifying lessons learned
What you'll bring:
1. Some experience in business or systems analysis - ideally in a complex or public sector environment
2. A...