About Us Lancashire Women are a leading charity with the core vision of creating a Lancashire where all women are valued and treated as equals. Our delivery draws upon three decades of practical experience in supporting women, and is an approach recognised nationally for its effectiveness and impact. OUR VALUES We believe our values need to be translated from the ideals we profess into tangible behaviours which can be operationalised and measured. This way, our teams know and understand how best we can achieve the outcomes and change for the women we work with. Our commitment is to ensure everyone in LW knows and understand the part they have to play and how they can bring our values into their work. Empower- We work to build on the strengths that all women & girls have, so that they can become more confident; especially in controlling their own life and claiming their rights. Non-Judgemental- We accept each woman exactly as they are and genuinely make no moral judgement about their situation. Honest - We try to be real with all the women & girls we work with so they can have choices about their lives, knowing that they will need courage to make changes that will benefit them and those around them. Creative - Creative in our approach to supporting women & girls and seeking solutions with them for the challenges. Collaborative - We know we learn more and can achieve more when we work together. ABOUT THIS ROLE Job Title: Money advisor/Trainee Reporting to: Team lead Salary: SP24 £24,424.84 - SP26 £26,456.37 per annum pro rata Hours: 30 hours per week Duration: Fixed term until October 2026 Base: Accrington/Preston/Blackpool Please note that a qualified money advisor is preferred for this role, but dependant on the candidates experience, we are open to training. Overview Join our dedicated advice team to make a meaningful impact on people’s lives. As our service continues to expand and evolve, we seek an enthusiastic, driven, and empathetic advisor to apply for this role. You will work closely with our existing money advisers to deliver diverse services. Continuous training and personal development are fundamental to success in this role, ensuring that you are well-equipped to meet the needs of our service users. In line with GOQ -SINGLE SEX ESTABLISHMENTS – (s7(2)(d)) this post is open to female candidates only. Roles & Responsibilities To provide face-to-face advice to empower service users with effective debt support and options, resolve benefit issues, and improve energy efficiency. Support service users with comprehensive budgeting assistance and financial health checks to ensure service users are well-informed and confident in their decisions. Arrange home visits with the Lancashire Women handy person to implement practical energy-saving solutions. Directing service users to other services within Lancashire Women, including our employment advice team and the mental health and wellbeing team. Attending networking and community events to promote the Advice team's services and educate people on topics such as energy-saving measures, local initiatives, debt options, and budgeting advice. To provide workshops for service users that empower them to make positive money and energy savings decisions. These workshops will support their immediate financial and mental well-being while equipping them with the tools to manage their long-term financial future more effectively. To effectively manage personnel caseloads and schedules, utilise SharePoint, Excel, Outlook, and our CRM system. This ensures that all client records are updated promptly and we meet the relevant targets and objectives for the role and the wider team General Requirements Continuously strive to enhance personal and professional skills and contribute to the advancement of the business by identifying opportunities and areas for improvement. Serve as an ambassador for the Lancashire Women brand. Utilise CRM systems for efficient analysis and management of information. Adhere to GDPR, information security policies and procedures, and relevant codes of conduct for practitioners, keeping them current. Ensure that health and safety standards are consistently maintained. Work flexibly and provide support to team members as needed. Always uphold the policies and ethos of Lancashire Women. Undertake additional duties as required in alignment with the nature of the role This job description is not intended to be exhaustive. The post-holder is expected to maintain a flexible attitude towards their duties, which may change based on the service's needs. Any variations will be discussed with the post-holder and will align with the organisation's overall objectives PERSON SPECIFICATION Qualifications Driving license (and vehicle) or willingness to travel to Lancashire Women's centres when necessary. (Desirable) Cert Map Qualification and either:- 3 Years Debt Advice experience (previous professional membership) or 3 years of Benefit Advice experience within the last 7 years. (Essential) Working with vulnerable people (Essential) NEA level 3 in energy awareness or willing to train towards it. (Desirable) Skills & Understanding Good communication and people skills (Essential) Good everyday maths skills (Essential) Good Microsoft skills and attention to detail (Essential) Personal Attributes Well organised and apt in problem-solving (Essential) Good knowledge of towns and places in Lancashire (Desirable) This job description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude to the duties which may have to be varied (after discussion with the post holder) subject to the needs of the service, and in keeping with the general profile of the post. In the supporting evidence of your application form, you must demonstrate your experiences by giving specific examples for the criteria within the person specification Why work for us? A chance to work in a rewarding, ethical and agile environment where every day you are making a genuine difference to the lives of women and girls across Lancashire. Employer Pension Scheme. Wellbeing support. Access to range of support services such as money advice etc. Flexible working/work life balance. Access to a healthcare plan. Birthday day off every year. Childcare vouchers. An opportunity to work in an Organisation where you are truly valued and integral to our every day operations. Be involved in an organisation which puts service users and co design at the centre of all we do. APPLY NOW! For more information please visit our website: lancashirewomen.org/about-us/careers and download our three application forms. Send completed forms to: recruitment@lancashirewomen.org Closing Date: 20th May 2025 Interview Date: 29th May 2025 Help make a difference to the lives of women across Lancashire.