Head of Aftersales vacancy for a Used Car Supermarket
Salary: Basic of £50,000 + bonus, company car
Hours: 9am-6pm Mondays, 10am-6pm Tuesday-Friday, No weekends.
Description
Our client is looking for an experienced and driven Head of Aftersales to lead their Customer Service, Warranty and Aftersales Operations at our head office in Hinckley. This is an exciting opportunity to join a dynamic and growing company where your leadership and strategic vision will make a real impact.
Responsibilities:
* Lead and manage the Aftersales function with a strong focus on delivering exceptional customer service.
* Oversee warranty spend, identifying opportunities for cost control and efficiency.
* Drive operational improvements and streamline aftersales processes.
* Collaborate closely with other departments to ensure a seamless customer experience throughout the ownership journey.
Requirements:
* Proven leadership experience within the automotive aftersales sector.
* Strong understanding of warranty processes and customer satisfaction strategies.
* A proactive and analytical approach to managing performance and spend.
* Excellent communication and team management skills.
Benefits:
* A starting salary of £50,000 per annum.
* Performance-related bonus.
* Company car.
* A pivotal leadership role in a respected and ambitious automotive business.
Full company details available on application. Apply now with your full CV to Mary at WeRecruit Auto Ltd quoting job reference ST1733
Automotive - Motor Trade – Head of Aftersales - Aftersales Manager - Operations Manager - Service Manager - Warranty Manager - West Midlands- Nottinghamshire - Hinkley - Coventry - Lutterworth - Northampton - Lutterworth - Leicestershire - Job
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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities