Overview
HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team. At HomeServe we put the customers' experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
* Undertake maintenance and repair work of water supply systems in customers\' homes.
* Provide industry leading service to enhance customer experience and support company reputation and growth.
* Complete training programme as part of induction.
Induction and location
* Week 1: Attend Head Office in Walsall, Monday to Friday, covering HomeServe, health and safety, and provision of tools and equipment.
* Week 2: Buddied with an experienced HomeServe Water Supply Pipe Engineer. Where geographically appropriate, accommodation and meal allowance may be paid for the induction.
What you must have
* Experience repairing, laying and identifying leaks on water mains.
* Full UK Driving Licence with no more than 6 penalty points.
* Excellent customer service.
* Proactive, \'can do\' attitude.
* Keen eye for detail and problem-solving skills.
About HomeServe
HomeServe has got over 30 years\' experience taking care of the nations\' homes. From home emergency cover to one-off repairs, we\'re here 24/7. Whether it\'s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Location and hours
* Location - Torquay
* Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary and benefits
* Salary - £32,250 - £36,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
* Industry leading reward package, including: Additional paid overtime; Fantastic pension with Income Protection; 33 days annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week.
* Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months.
* Free HomeServe Cover 8 policy; Employee assistance programme; Company van with fuel card; Use of company tools, uniform and PPE.
* Access to private award-winning training facility and team of field-based coaches for ongoing development.
* Learning and development opportunities.
* Monthly breakfast meetings and monthly reviews with line manager.
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