The Clinical Education Centre (CEC), part of the Business Services Organisation (BSO), designs and delivers education to support Nurses, Midwives, and Allied Health Professionals across Northern Ireland. The Course Administrator will provide full administrative and clerical support to the CEC team, assisting in the planning, delivery, and evaluation of education programmes. Key Duties & Responsibilities Provide administrative support to Nursing, Midwifery and AHP staff in programme planning, preparation, delivery, and evaluation. Input accurate programme details into management systems and the CEC website, liaising with teaching staff and external partners. Process course applications and respond to applicant queries. Manage telephone, email, and reception duties, ensuring appropriate handling of sensitive issues. Support room bookings and online education sessions, including technical set-up and troubleshooting. Organise electronic diaries, maintain records, and ensure data accuracy in line with governance requirements. Provide support for meetings, workshops, and events, including minute-taking, logistics, and documentation. Order supplies and maintain stock using procurement systems. Report facility issues and support financial transactions in line with policy. Provide cover for colleagues during absence and uphold confidentiality standards. Contribute to continuous service improvement and actively participate in training and appraisal. Essential Criteria Applicants must demonstrate: Qualifications/Experience : Five GCSEs (Grade AC) including English and Maths, or higher qualification; OR 18 months experience in a clerical/administrative role. At least 1 years experience using Microsoft Office, including Excel. A current UK driving licence and access to a car (unless exempt under disability provisions). Skills/Abilities : Strong interpersonal and communication skills. Ability to work on own initiative and as part of a team. Experience taking minutes at meetings. Desirable Criteria Experience arranging online meetings/sessions and resolving basic technical issues. General Requirements Promote equality, good relations, and comply with relevant legislation. Adhere to BSO policies on Health & Safety, Information Governance, and Records Management. Maintain confidentiality at all times. Support infection prevention, environmental responsibility, and organisational values.