Operations Support Co-Ordinator | Telford | JR2504_0016 Develop your skills in this newly created position, grow, develop and learn. YOUR ROLE Our Systems Support team is proactive in ensuring all systems are in place and thoroughly tested to support our business objectives. They manage the day-to-day operations of Operational Systems Excellence, oversee Operational Systems Projects, and address support requirements. The team takes pride in delivering Dispatcher Testing and Training, along with their many other areas of expertise. YOUR RESPONSIBILITIES Day to day team management, which includes maintaining all employee records up to date to include absence, holiday, Time and attendance along with Training Reviewing colleagues development needs and identifying a suitable path to reach their goals Support the with Dispatcher Training needs and ensure all Training documents are created and maintained in line with current processes Ensure all Work Instructions are created and maintained in line with current processes Support the warehouse with Business Requirements definition along with supporting the Programme Team with Proposals as they arise Responsible for UAT testing requirements, making sure all are documented and executed in line with the testing plan Support the BAU change request process including the relevant documentation YOUR SKILLS AND EXPERIENCES Preferred experience (not essential) of Dispatcher systems/WCS/JIRA/Workday/SMART Strong analytical skills and previous supervisory experience is preferred Understanding of Warehouse practices e.g. receipting, allocation, picking, loading Understanding of Warehouse Distribution and Support Functions system touchpoints and practices Leadership qualities along with strong organisational skills Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted. Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks GOOD REASON TO JOIN As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. 26 days holidays plus bank holidays 2 volunteering days per year 3 x Life Assurance Option if you join the KN Route2 pension scheme A tailored personal development and training programme. Trusted and empowered to deliver and be your best. We are happy to talk about flexible working. Please ask about alternative patterns of work at interview. Enhanced Maternity/Paternity Leave Childcare Vouchers Cycle to work scheme Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation ABOUT KUEHNENAGEL With over 80.000 employees at some 1,300 locations in over 100 countries, the KuehneNagel Group is one of the world's leading logistics companies. CONTACT UK Resourcing