What you’ll be doing
as the Field Operations Manager
1. Take responsibility for safe working practices for you and your team that comply with the company's safe system of work.
2. You will guide, coach, and develop a field team to fulfil the business needs.
3. You will develop and implement continuous improvements to optimise operational performance and customer service.
4. Lead and develop the team members by setting measurable goals and promoting a culture of engagement and motivation.
5. Control team unit costs to outperform budget whilst ensuring all service level agreements are fulfilled.
What you should bring to the role as a Field Operations Manager:
6. Be a self-motivated individual who can immerse themselves in the team around them. You need to be very disciplined, have the desire to learn from those around you, and have a can-do attitude. This role can be demanding at times, but very rewarding too.
7. Having previous experience in leading a high-performing team of Operational staff is preferred but not essential.
8. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
9. Have excellent communication and interpersonal skills to interact with the team.
10. Deliver exceptional service through an enthusiastic and positive approach, taking accountability for your role while working accurately and flexibly within a busy team.
11. Possess strong IT literacy skills as all work is managed through the SAP system; user training for this and other standard software systems will be provided.
12. Have a full, valid UK driving license, as travelling to other sites and fields will be required
What’s in it for you?
13. Offering a salary up to £45,000 per annum, depending on skills and experience.
14. A company car allowance is provided.
15. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
16. Benefits on Tap, access to discounts, cashback and instant vouchers.
17. Generous Pension Scheme through AON.
18. Performance-related pay plan directly linked to company performance measures and targets
19. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
20. Enhanced Maternity Leave,26 weeks full pay and 13 weeks half pay!
21. Ongoing performance development reviews to help you be your best and identify growth opportunities.