An exciting opportunity to join the Product Development team within the UK’s leading Fire and Carbon Monoxide protection company, leading the way in home life safety. The successful applicant will become a member of the Product Development team and assist with all aspects of product development for the UK market, working closely with Engineering, R&D and software teams.
Personal Situation & Qualities:
* Able to commute reliably to the office and to work extended hours on occasions when required to meet the demands of the role
* Must have a clean (or near clean) driving licence
* Self-motivated with a desire to succeed
* Strong interest in product development and product design
* Analytical, organised and methodical with high levels of attention to detail
Specific Job Skills:
* Previous experience within a product development or technical based role desirable
* Proficient in the use of Microsoft Office 365
* Experience with Microsoft Teams, Jira, Trello, Sage ERP, Microsoft Dynamics CRM and Product Information Management (PIM) systems desirable but full training will be provided
* Excellent literacy and numeracy as well as IT competency
* Excellent verbal and written communication skills
* Experience in presenting both physical and virtual presentations
* Able to work well independently and as part of a dynamic fast-paced team
* Able to prioritise and work to deadlines and other time pressures
List of Duties and Responsibilities:
* Working with Engineering, R&D and software teams on the development of new products
* Testing of product prototypes and feedback to development teams
* New product idea generation and contribution to the ongoing improvement of existing products
* Developing a detailed understanding of users’ needs and requirements through building customer relationships
* Carrying out market research into existing and future product development areas
* Developing an in-depth technical understanding of product fundamentals
* Updating of PIM system to ensure accurate product data is available across all channels
* Issuing product change notifications
* New Product Introduction – ensuring education across all internal departments and availability of data for integration with business systems and material
* Providing technical support to our internal departments on escalated cases
* Supporting overflow on technical support calls
What We Are Looking For In You:
* Passion and enthusiasm; able to embrace change and take pride in your work
* Team player with a positive attitude who will support colleagues to achieve our shared vision
* To be open and honest whilst being respectful and genuine with yourself and your colleagues, creating a trusting working environment
* Must take responsibility for own actions, delivering on promises and leading by example at every level of the business
* Be able to work collaboratively, sharing your knowledge whilst being open-minded, learning from your mistakes, and speaking up when you need help
* Interested in making a difference to the communities we serve, sharing best practice and educating to help deliver safer homes for all
To find out more about this role please contact Michael Wright via e-mail michael.wright@aico.co.uk or telephone 01691 664100.
We reserve the right to bring forward the closing date if we receive sufficient applicants.
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