About Us
Birmingham City University is a vibrant, diverse institution with over 30,000 students from around 100 countries. We deliver a transformational student experience through excellent teaching, strong industry links, and a dynamic programme of events that support learning, research, engagement, and community connection.
The Opportunity
We are seeking an organised and proactive Events Officer to join our Estates and Facilities team. Reporting to the Commercial Events and Venues Manager, you will play a key role in supporting the planning, coordination, and delivery of a wide range of events across the University campus. This varied role offers the opportunity to work on everything from research and engagement events to sporting and high‑profile stakeholder activities, ensuring each event is delivered professionally, safely, and to a high standard.
Key Responsibilities
* Support the planning, coordination, administration and delivery of a diverse portfolio of University events.
* Provide expert advice and guidance to colleagues across the University to ensure a consistent and professional approach to events.
* Develop and maintain project plans, schedules and logistical frameworks to support successful event delivery.
* Conduct risk assessments and ensure smooth on‑day operations, resolving issues quickly and effectively.
* Build and maintain strong relationships with internal teams, external suppliers, contractors and partners.
* Coordinate bookings, liaise with event organisers and attendees, and ensure event details are clearly communicated.
* Maintain event calendars, team diaries and key deadlines.
* Prepare event documentation, including supplier contracts, insurance information and support materials.
* Ensure compliance with University policies, legal requirements and event‑related regulations.
* Work closely with Security colleagues to support compliance with the Terrorism (Protection of Premises) Act (Martyn’s Law), including coordinating Prevent event data collection.
* Use databases and CRM systems to manage relationships, budgets, suppliers and reporting requirements.
Essential Criteria
* Relevant vocational qualification (e.g. NVQ Level 3) or equivalent relevant experience.
* Previous experience in a customer service, events or office‑based environment.
* Experience of organising events, ideally within a Higher Education or similarly complex organisation.
* Strong administrative skills, including diary management, record keeping and coordination.
* Excellent organisational skills with the ability to prioritise tasks and work on your own initiative.
* Confident and effective communication skills, both internally and with external clients and contractors.
* Good IT skills, including experience with Microsoft Office.
* A flexible, calm, and solutions‑focused approach, able to respond effectively to changing priorities.
* Willingness to work evenings and occasional weekends to support University events.
What We’re Looking For
* Relevant vocational qualification (e.g. NVQ Level 3) or equivalent relevant experience.
* Previous experience in a customer service, events, or office‑based environment.
* Experience of organising events, ideally within a Higher Education or similarly complex organisation.
* Strong administrative skills, including diary management, record keeping, and coordination.
* Excellent organisational skills with the ability to prioritise tasks and work on your own initiative.
* Confident and effective communication skills, both internally and with external clients and contractors.
* Good IT skills, including experience with Microsoft Office.
* A flexible, calm, and solutions‑focused approach, able to respond effectively to changing priorities.
* Willingness to work evenings and occasional weekends to support University events.
Why Join Birmingham City University
You’ll be part of a supportive and professional team delivering impactful events that engage students, staff, partners, and the wider community. The role offers variety, responsibility and the opportunity to contribute to a vibrant campus environment while developing your skills within a large, forward‑thinking organisation.
Why not take a look on the interactive map that shows the facilities across campus.
Appointee Employment
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly‑owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
Equality, Diversity and Inclusion
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Apply Now
Apply now and help us deliver exceptional events that showcase Birmingham City University at its best.
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