Position: Dental Lab Administrative Assistant
Location: Crediton/Exeter
Employment Type: Full-time - 40hrs
Salary: £12.21 ph
About Us
We are a busy and quality-driven dental laboratory providing high-standard prosthetics and restorative solutions to clinicians. As our workflows continue to grow, we are looking for an organised and motivated Administrative Assistant to support the smooth running of the lab and maintain excellent communication between technicians, dental practices and patients.
Key Responsibilities
Manage incoming and outgoing cases, including logging cases, updating digital case-tracking systems, and preparing job sheets
Communicate professionally with dental practices regarding collections, queries, turnaround times and delivery updates
Answer phone calls, emails, and general enquiries with a friendly and helpful approach
Organise couriers and manage daily dispatch of completed work
Maintain accurate digital and physical records for prescriptions, materials, and compliance documents
Assist with invoicing, payment tracking, and basic accounts administration (training provided if needed)
Support technicians with document preparation, scheduling, and general office tasks
Help ensure the lab maintains Damas relevant documentation and GDC-aligned administrative practices
Contribute to a positive, organised, and efficient working environment
Skills & Experience
Previous admin or office experience (dental or medical sector experience a bonus but not essential)
Strong organisational and multitasking skills, with the ability to prioritise cases and deadlines
Excellent written and verbal communication
Confident using Microsoft Office and willing to learn dental lab software systems
High attention to detail, especially when handling prescriptions and case information
Friendly, reliable, and professional manner
Ability to work independently and collaboratively with technicians and couriers
What We Offer
Friendly, supportive team including experienced dental technicians
Full training on dental lab workflows and case management systems
Opportunities for development within a growing laboratory
Competitive salary and benefits
MondayFriday hours with stable, predictable work patterns
How to Apply
Please send your CV and a short cover letter by Email.
Interviews will be scheduled on a rolling basis.
TPBN1_UKTJ