Overview of the role
Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services.
Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day.
Due to continued growth, we are hiring a new part-time Receptionist to work in a multi-faceted role encompassing reception and administration.
What will you be doing?
* Greet and welcome visitors, clients, and staff in a professional and friendly manner.
* Manage the reception area to ensure it is clean, tidy, and presentable at all times.
* Answer, screen, and direct incoming calls promptly and efficiently.
* Handle incoming and outgoing post, packages, and courier services.
* Maintain visitor logs and issue security passes as required.
* Process new employees on their first day
* Assist with general administrative tasks for a variety of business functions
Why should you apply?
At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on.
We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work.
When you join Phoenix, you can expect:
* A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback.
* Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas.
* A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens.
* A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are.
* Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities.
* Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise.
We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it.
Take a look at our Culture Blueprint to get a real sense of who we are.
What are we looking for?
The right person for this role will have experience in a receptionist role.
Key Skills & Experience:
* Excellent communicator - articulate and succinct.
* Experience of Microsoft Office - Excel/Outlook/Word.
* Excellent interpersonal skills.
* Highly organised and able to plan and manage your own workload, meet deadlines.
* Determined, enthusiastic and proactive with a ‘can do’ attitude.
Practical stuff
Where is the role based?
This role is based at our HQ in Pocklington (YO42)
What are the hours?
This is a part-time role encompassing 2 days per week (Monday & Wednesdays preferred). However for the first 30 days of the role you will be expected to work 3/4 days a week for training purposes. You will also be expected to work more hours to cover holidays and sickness when needed.
What is the pay?
Salary on offer for this role is £10,140 pro-rata (£13 per hour)
What are the benefits?
You can read about the benefits on offer here 😊
*Important* BPSS Check
As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check
Have you made it this far?
If you’re still reading, we think there’s a strong chance you might be our kind of person.
Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.
We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.