Daily/Hourly Rate: Up to £450 per day
I am looking to recruit a temporary resource to support my client's Avaya telephone system.
Mandatory Proficiencies and Competencies Not limited to:
* Profound expertise in Avaya Site Administrator v6, including the capability to proficiently manage and modify over 50 IVR call flows through command-line operations.
* Comprehensive knowledge of Avaya Communication Manager CM6.3.
* Proficiency in Avaya CMS Supervisor v19.
* Familiarity with Avaya Workforce Engagement Management (WEM).
Precise Responsibilities will Encompass:
* Oversee and govern more than 50 call flows to align with business service requirements.
* Supervise and set up user profiles and licenses as necessary.
* Address and resolve incidents, or escalate them when appropriate.
* Demonstrate the capability to collaborate with service partners, key business stakeholders, and third-party suppliers.
Click Apply Now for an immediate telephone interview or by emailing keri-ann.oakes@bsqtalent.com a copy of your CV or you can call directly on 02039 983357.
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