Title: Accounts Receivable Manager
Agency: Tidewater Community College
Location: Norfolk - 710
FLSA: Exempt
Hiring Range: $85,000 - $113,000, commensurate w/ experience.
Full Time or Part Time: Full Time
Job Description:
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
The Accounts Receivable Manager manages and oversees various aspects of accounts receivable for a large community college, to include invoicing, receipt and refunding of receivables, collections, and oversight of the college tuition payment plan. This position ensures departmental compliance with all Commonwealth of Virginia, DOA CAPP, VCCS, and college policies and procedures relating to the management of receivables and due diligence in the pursuit of receivables for the college. Maintains current knowledge of state and federal policies relating to receivables, collections, and the Post 911-Chapter 33 program. Frequent internal communication with college departments and administration in response to inquiries and/or interpret policy and overall compliance. Manages college collection efforts through Set-Off Debt Collection (SODC) program and private collection agencies. Works with college departments to resolve student and third-party account inquiries to prevent financial loss to the college and students and the loss of student and college goodwill. Monitors and manages cash management for third party receivables and performs complex financial analysis and reconciliation of various receivable accounts within the general ledger. Oversees electronic check deposits and processes all third-party ACH and EDI deposits. Ensures timely and accurate processing of invoices, payments, and refunds associated with third party receivables as well as student accounts in collection. Performs weekly & monthly financial reporting for the AR, WFS, campus, and Roper Theatre departments. Coordinates, analyzes, and interprets financial information received from the business offices, grants, financial aid, and other departmental staff. Assists in the planning, organizing and direction of financial activities to include the formulation and controlling of internal policy. Supervises trains and provides guidance for departmental staff. Reviews and approves accounting transactions prepared by staff members and processes the transfer of funds supporting state bank check deposits. Ensures document management and retention. Provides expansive oversight as directed by VCCC Accounts Receivable and third-party receivables for the following:
1. Monitoring and reconciliation of Accounts Receivables and Third-Party Receivables
2. Receipt and processing of Third-Party Tuition Assistance
3. Processing of receivable write-offs in compliance with college policies, procedures, and standards
4. Receipt, application and refunding of Chapter 33/Post 911 funding
5. Processing of Student Tuition Waivers
6. Management of receivables and ensuring submission to Department of Taxation and Third-Party Collections
7. Processing returned checks relating to Third Party Receivables
8. Supervises, trains and direct the work of AR departmental staff
This position will require a credit check. Minimum Qualifications:
9. Knowledge of generally accepted accounting principles and practices
10. Progressive knowledge of accounts receivable, debt collection, and financial reporting policies and procedures
11. Demonstrated ability to apply accounting principles to a variety of fiscal needs
12. Demonstrated ability to analyze fiscal transactions for conformity to established procedures and regulations
13. Demonstrated ability to assemble, analyze, and prepare financial reports and statements covering complex financial data
14. Knowledge of integrated accounting systems and database management
15. Demonstrated proficiency in spreadsheet, word processing, and database software
16. Demonstrated ability to work effectively with departments, staff, and administrators
17. Progressive knowledge of management and supervisory principles and practices with the ability to train and direct supporting staff
18. Demonstrated ability to independently resolve issues utilizing problem-solving skills and sound judgment
19. Demonstrated ability in multi-tasking and meeting deadlines
20. Excellent verbal and written communication skills and interpersonal skills
21. Ability to analyze and interpret financial data and complex contractual agreements relating to tuition assistance and training
Additional Considerations:
22. Knowledge of Administrative Information System (AIS), Commonwealth Accounting and Reporting System (Cardinal), Virginia Community College System (VCCS), and Commonwealth Accounting Policies and Procedures (CAPP)
23. Knowledge of PeopleSoft Campus Solutions/Student Information Systems (SIS) relating to invoicing, recording, and collection of accounts receivable as well as general ledger transactions
24. Knowledge of accounts receivable with the Commonwealth of Virginia, VCCS, or higher education entity