Dylans at The Kings Arms is a gastro pub housed in a beautiful 15th Tudor Century building on George Street in the Cathedral Quarter of St Albans.
The menu makes the most of the season's best produce and with a focus on quality produce from small, local, and family suppliers. With a snacking menu available in the front bar room and an a la carte restaurant in the back, Dylans offers unpretentious but high-quality dining in a casual pub environment.
We are seeking a dedicated and experienced Restaurant Supervisor to help lead our front of house team at Dylans at the Kings Arms. The ideal candidate will possess strong team skills and have a background in the pub and restaurant industry. This role requires a hands-on approach to supervising food service, ensuring high standards of service, and fostering a positive working environment. The Supervisor will play a crucial role in maintaining operational efficiency while delivering exceptional guest experiences.
Benefits
* Competitive salary (+ TRONC)
* Career development opportunities within an award-winning business
* A vibrant, supportive team environment
* Discounted parking
* Staff Food
* Training - WSET/Cellar Management
* After first year your birthday off paid
* Rota written 4-6 weeks ahead
* Referral bonus for successful hires
* Complimentary meal for two upon joining
* 50% discount when dining at the restaurant and further discounts at sister venues
* Wholesale wine prices with any of our suppliers
* Access to courses and training to further advance your hospitality career
* CODE Hospitality Membership
* Supplier Visits and meals out
Responsibilities
* Ensure smooth running of all bar and restaurant operations in the absence of the Management.
* Contribute to the continued development of the food service.
* Ensure all of the bar team adhere to systems and procedures as outlined in the standards of procedures manual.
* Ensure all stock is rotated and stored in a safe manner.
* Assist with deliveries and ordering where required
* Ensure bar area is prepared for set up in advance of each shift and in accordance with relevant standards of procedure.
* Ensure that all staff arrive to work on time and in correct uniform.
* Develop, train and coach staff to the standards required.
* Ensure the opening/closing duties are completed to the standards required.
Qualifications
* Proven experience in a supervisory role within the restaurant and pub sector.
* Strong knowledge of food service and restaurant operations.
* Excellent team management skills with the ability to motivate and inspire staff.
* Familiarity with health and safety regulations related to food handling.
* Exceptional communication skills, both verbal and written.
* Ability to work effectively under pressure in a fast-paced environment.
* A passion for delivering outstanding customer service.
* Cellar management experience a plus
If you are an enthusiastic leader with a commitment to excellence in hospitality, we encourage you to apply for this exciting opportunity as a Restaurant Supervisor.
Job Type: Full-time
Pay: From £32,000.00 per year
Experience:
* Hospitality: 1 year (preferred)
Work Location: In person