Client Services Administrator
Location: Gravesend, Kent DA12 1EY
Salary: Circa £25,000 FTE
Hours: Full Time/ Part Time (3-4 days per week)
About us:
We are a rapidly growing firm of professional accountants providing accounts, tax and business advice services to micro, small and medium-sized businesses.
Our core business principles of delivering excellent quality of service, exceeding clients' expectations and empowering our people to perform have helped us grow predominantly through client referrals.
Job Role:
We are seeking a highly organised, proactive, and personable Client Services Administrator to join our busy practice. This role is central to our operations, providing essential support to our Client Managers and Partners.
You will be a key point of contact for our client portfolio, ensuring a seamless, high-quality, and professional service experience.
This position is ideal for an individual with a strong interest in client-facing work or accountancy who thrives in a structured, office-based team environment.
Main Responsibilities:
1. Act as a primary point of contact for new and existing clients, managing communications via phone, letters and email with a high degree of professionalism.
2. Provide reliable support for clients when their Client Manager or Partner is unavailable, ensuring que...