General Manager – Fistral
A New Chapter
Fistral is entering an exciting new era as we evolve into a
more drinks-led, social, beach-bar inspired destination.
To support this next phase, we’re reshaping our leadership
team across both Kitchen and Front of House, and we’re looking for an
exceptional General Manager to lead the FOH operation and deliver
outstanding guest experiences.
If you thrive in fast-paced, vibrant environments, love
creating memorable experiences, and are passionate about developing teams, we’d
love to hear from you.
As General Manager, you will oversee the day-to-day running
of the restaurant, ensuring service standards, team performance, and commercial
targets are consistently achieved. You’ll be a visible, hands-on leader who
inspires the FOH team, builds strong guest relationships, and works closely
with the Head Chef to deliver a seamless, high-quality experience from drinks
to dining.
This role requires someone with excellent leadership skills,
commercial awareness, and a genuine passion for hospitality who can drive
operational excellence while fostering a positive and inclusive culture.
What You’ll Be Doing
* Lead,
motivate, and develop the FOH team to deliver exceptional guest
experiences
* Ensure
smooth daily operations, including service, reservations, and team
scheduling
* Work
closely with the Head Chef to coordinate kitchen and FOH operations
* Drive
sales, manage labour, and deliver on financial targets
* Maintain
compliance with health & safety, licensing, and operational standards
* Recruit,
train, and retain talented FOH team members
* Build
strong guest relationships and respond effectively to feedback
* Implement
systems and processes to enhance efficiency and consistency
* Support
the execution of events, specials, and promotions
* Foster
a positive, inclusive, and high-performing team culture
What We’re Looking For
* Proven
experience as a General Manager, Restaurant Manager, or Senior FOH
Leader in a quality-led hospitality business
* Passion
for hospitality, guest service, and creating memorable experiences
* Strong
leadership, coaching, and people-development skills
* Commercial
acumen including understanding of P&L, labour management, and KPIs
* Calm,
organised, and confident under pressure
* Hands-on
leader who leads by example
* Commitment
to building engaged, inclusive, and high-performing teams
* Excited
by change and the opportunity to shape Fistral’s new chapter
What You’ll Get
* The
opportunity to influence a growing and evolving brand
* Creative
input into guest experience, drinks, events, and service standards
* Strong
support from senior leadership and board directors
* Competitive
salary plus career progression pathway
* Development
opportunities within Rick Stein Restaurants
* A
chance to be part of an iconic coastal business entering an exciting new
phase
* A
collaborative, people-focused, quality-driven working environment
If you’re ready to lead a people-focused, guest-first, and
quality-driven operation, apply now and join Rick Stein Restaurants.
Rick Stein Fistral is casual and laid-back serving Rick’s famous fish & chips as well as Indian takeaway with dishes inspired by Rick’s travels. Perfectly positioned overlooking fistral beach and bustling with hungry visitors.